FAQ
Registration and Profiles
How much does it cost to register on Love-Temptation?
Registration on Love-Temptation is free. You can create a profile, browse available profiles and explore the Platform before purchasing any paid services.How do I create my profile?
Click the registration or sign-up button and complete the required profile information. We recommend providing accurate and complete information and uploading recent photographs that clearly represent you. Profiles and uploaded content may be reviewed before publication.What kind of photos can I upload?
Please upload recent photographs that genuinely represent you. Photos must comply with our Terms of Use and Content Moderation Policy. You must not upload:- another person’s photographs;
- misleading or manipulated identity images;
- unlawful content;
- prohibited explicit content;
- images that violate another person’s rights.
I did not receive my registration confirmation. What should I do?
Please contact Customer Support at: info@love-temptation.com We will assist you with your registration.How can I delete my profile?
You may request account deletion through Customer Support. Certain records may still need to be retained where required for payment, fraud-prevention, complaint, safeguarding or legal purposes. Please see our Privacy Policy for more information.Can I put my contact details directly in my profile?
Contact details must be shared only in accordance with the functionality and rules of the Platform. Unauthorised publication of contact information may be restricted or removed.Payments and Credits
Do you charge a membership fee?
Love-Temptation does not require a recurring membership fee for basic registration. Certain communication and additional services require credits. You pay for paid services that you choose to use.How do I use paid services?
You first need to purchase credits. The number of credits required for a particular service is displayed through the Platform.Do you automatically charge my card?
The Platform does not intentionally initiate recurring payments unless a recurring payment arrangement has been expressly presented to and authorised by you. A new purchase normally requires action and authorisation by the Customer.What currencies can I use?
Available currencies and payment methods depend on the payment provider and will be shown during checkout. Your bank or card issuer may apply currency conversion where applicable.Can I pay by SMS?
Payment by SMS is not currently available.Can I request a refund for unused credits?
Unused purchased credits may be eligible for refund depending on the circumstances and applicable law. Please contact: info@love-temptation.com Refunds are handled in accordance with our Refund Policy.Can I get a refund for credits that I have already used?
Credits already consumed for services that were properly delivered are generally not refundable solely because you later change your mind. However, we may provide a refund, credit restoration or another remedy where there was a verified technical problem, incorrect deduction, non-delivery, fraud or another justified reason. Please see our Refund Policy.Why might additional payment verification be required?
Payment providers or the Operators may request additional verification where reasonably necessary for fraud prevention, payment security or regulatory compliance.General Questions
Who can use the Platform?
Love-Temptation is intended only for adults aged 18 or older.Where are the women on the Platform from?
Women on Love-Temptation come from different countries and backgrounds. A significant number of profiles are from Ukraine, but the Platform is not limited to one nationality or country.Are the female profiles real?
Female profiles submitted through Partners are subject to identity and profile verification before approval. Verification may include identity documents, photographs, videos and, where appropriate, additional or video verification. We also use ongoing moderation and reverification measures. No verification system can eliminate every possible risk, so Customers are encouraged to report any authenticity concerns.Does Love-Temptation use AI-generated dating profiles?
No. The Platform does not permit AI-generated dating profiles, synthetic identities or fictional romantic personas to be presented as real users. Technology may be used for legitimate technical purposes such as translation, moderation support, security and fraud detection.How do women join the Platform?
Some female users join through independent third-party Partners who assist with onboarding, verification, profile administration and technical support. Partners may be individuals, sole traders, independent service providers or agencies.Can Partners communicate instead of the woman?
Partners may provide technical or administrative support, but they are not permitted to impersonate a woman or independently conduct personal romantic correspondence while pretending to be the profile holder.How can I find a particular profile?
Use the Platform search tools and available filters. Depending on the available functionality, you may be able to search by criteria such as age, country, appearance or other profile characteristics.Why is my new profile not active immediately?
New profiles may require review before publication. The review time may vary depending on moderation and verification requirements.How can I check whether a woman speaks English?
Where available, language proficiency is shown in the user’s profile. You may also use the Platform’s built-in translation functionality.What should I do if I suspect a profile is not genuine?
Please contact Customer Support. We may review the profile, existing verification information, account activity and other relevant evidence and may request additional verification.Translation and Communication
Does the Platform provide translation?
Yes. Love-Temptation provides a free built-in translation function to assist users who speak different languages.Is a human translator writing messages for female users?
The built-in translation function is technical. Partners may provide legitimate technical or administrative assistance, but they are not permitted to impersonate a profile holder or conduct personal romantic communication while falsely presenting themselves as that person.Why communicate through the Platform?
Communication through the Platform allows access to:- built-in translation;
- moderation and fraud-prevention tools;
- account security;
- support;
- complaint investigation;
- video and other communication features.
Are my messages private?
Communications are not publicly available. However, authorised personnel may access or review communications where reasonably necessary for:- moderation;
- fraud and scam prevention;
- complaint investigation;
- safeguarding;
- technical support;
- enforcement of Platform rules;
- legal or regulatory compliance.
Can automated systems review messages?
Yes. Technical filters may be used to identify prohibited words, suspicious activity, spam or other potential violations. Where necessary, authorised personnel may also conduct manual review.Messaging
Can I send my email address or telephone number in messages?
Sharing contact information is governed by the Platform’s current functionality and rules. Certain contact details may be restricted until applicable conditions are satisfied. Please follow the instructions shown on the Platform.Can I write in different languages?
Yes. The Platform supports multiple languages and provides a built-in translation function.What are introductory or presentation messages?
Where this feature is available, introductory messages allow a user to introduce herself to other users who may match relevant preferences. They are intended to begin a potential conversation. Any continued personal communication must comply with Platform rules and must not involve impersonation or artificial communication.Live Chat and Video Communication
How do I start a chat?
Open the profile of the person you wish to contact and use the available chat or communication function. Paid services may require sufficient credits.How do I start video communication?
Where video functionality is available, you may enable video during an active communication session according to the controls shown on the Platform. Both users may control whether their camera is enabled.How do I stop a paid chat?
Use the available End Chat, Stop Chat or equivalent control. If you experience a technical problem, contact Customer Support.What if video chat is not working?
Please check:- your browser;
- internet connection;
- camera and microphone permissions;
- device settings.
Where do women access the Platform?
Users may access the Platform from their own devices or, in some cases, from premises or equipment made available by a Partner.Are video communications monitored?
Video communication may be subject to technical and manual moderation for safety, fraud prevention and compliance. The Platform may generate monitoring screenshots or still images from active video sessions. Please see our Privacy Policy and Content Moderation Policy.Gifts and Flowers
How long does gift delivery take?
Where no specific date is selected, standard fulfilment is generally expected within up to five days. For birthdays, anniversaries or other requested dates, reasonable efforts are made to deliver on or as close as reasonably possible to the requested date.Who delivers the gift?
Physical gifts and flowers are generally fulfilled locally by the Partner responsible for the recipient’s profile. The Partner arranges the purchase and physical delivery of the item.How can I know that the gift was delivered?
Partners are required to provide delivery evidence. This generally includes a photograph of the recipient holding the delivered gift. For higher-value orders, additional evidence such as a purchase receipt may also be required.Can a gift be exchanged for cash?
No. A physical gift order is intended to result in delivery of the physical item ordered or an agreed substitute. A Partner or recipient may not convert the order into cash for their own benefit.How do I order a gift?
Use the gift function available on the recipient’s profile and select the item you wish to order.Can I request a gift that is not listed?
Please contact Customer Support. Availability depends on the recipient’s location and whether the requested item can reasonably be sourced and delivered.Contacts and Meetings
Can I request a user’s contact details?
Where this functionality is available, you may submit a contact-information request through the Platform. Contact details will only be provided where permitted under Platform rules and where the other user agrees to share them.What if the contact information provided is incorrect?
Please contact Customer Support. We will review the issue and, where appropriate, provide a correction, credit adjustment or another remedy.Can Love-Temptation help arrange a real-life meeting?
Where support for meetings is available, please contact Customer Support for information about the options available for the relevant location.Does the Platform guarantee that another user will agree to meet me?
No. Participation in offline meetings is voluntary. No user can be required to meet another user, continue communication or enter into a relationship.Safety and Anti-Scam
What should I do if another user asks me to send money directly?
Do not send money if you are uncomfortable or believe the request may be suspicious. Please report the situation to Customer Support so that it can be reviewed.Can I report suspicious behaviour?
Yes. Please report concerns relating to:- possible fake profiles;
- requests for money;
- impersonation;
- suspicious communication;
- harassment;
- coercion;
- fraud;
- gift abuse;
- other violations.
Does Love-Temptation guarantee that every user has good intentions?
No online dating service can guarantee another person’s intentions or future behaviour. We use verification, moderation and anti-fraud controls designed to reduce risk, but Customers should also exercise reasonable judgment when communicating online or arranging meetings.Partners
What is a Partner?
A Partner is an independent third party that may assist female users with onboarding, profile verification, technical support, administration and local gift fulfilment. Partners may be individuals, sole traders, self-employed persons, independent service providers or agencies.Are Partners employees of Love-Temptation?
No. Partners are independent contractors unless expressly stated otherwise.Can Partners receive remuneration?
Yes. Independent Partners may receive remuneration under their commercial arrangements with the Operators. Remuneration may be calculated by reference to the level and type of paid activity generated through the Platform by female users associated with the relevant Partner. Partners are prohibited from creating fictitious communication, artificial activity, impersonation or manipulating Customer spending to increase remuneration.Support
I did not find the answer to my question. What should I do?
Please contact: info@love-temptation.comCan I report a technical problem?
Yes. Please provide as much information as possible, including:- the page or feature affected;
- what happened;
- device or browser used;
- screenshot where useful.
Who operates Love-Temptation?
The Platform is jointly operated by: LT LINE LTDCompany number: 17370816
1 Giltspur Street, Farringdon
London, EC1A 9DD
United Kingdom and WORLDWIDE BRIDES LLP
Registration number: SO306573
Granton Crescent
Edinburgh, EH5 1BN
United Kingdom For general enquiries: info@love-temptation.com