Anti-Scam Policy
Love-Temptation is committed to preventing fraud, impersonation, deceptive communication and other scam-related activity on love-temptation.com (the “Platform”).
The Platform is jointly operated by:
LT LINE LTD
Company number: 17370816
Registered office: 1 Giltspur Street, Farringdon, London, United Kingdom, EC1A 9DD
and
WORLDWIDE BRIDES LLP
Registration number: SO306573
Registered office: Granton Crescent, Edinburgh, EH5 1BN, United Kingdom
together referred to as the “Operators”, “we”, “us” or “our”.
For reports or concerns:
info@love-temptation.com
1. Our Approach
The Operators use identity verification, profile moderation, technical monitoring, complaint investigation and Partner controls to reduce the risk of fraud and scam activity.
However, no online dating platform can guarantee that every user will always act honestly or have genuine personal intentions.
Users are encouraged to exercise reasonable caution and report suspicious behaviour.
2. Real Persons Only
Profiles displayed as individual users are intended to represent real persons.
The Platform does not permit:
- fictitious dating profiles;
- stolen identities;
- profiles created in another person’s name without authorisation;
- AI-generated dating personas presented as real people;
- synthetic identities;
- bots presented as human profile holders.
Automated technology may be used for technical purposes such as translation, moderation, security and fraud prevention, but must not impersonate a profile holder.
3. Female Profile Verification
Female profiles introduced through Partners are subject to verification before approval.
Verification may include:
- passport or other identity documentation;
- relevant passport pages;
- date-of-birth information;
- registered-address information;
- marital-status information;
- photographs;
- videos;
- additional supporting documentation;
- live or recorded video verification where required.
The Operators may refuse, suspend or remove a profile where identity or authenticity cannot be satisfactorily established.
4. Ongoing Reverification
Verification may be repeated after initial approval.
Additional checks may be requested where:
- profile information changes materially;
- identity documents need updating;
- unusual activity is detected;
- information appears inconsistent;
- a Customer raises a credible complaint;
- the profile has been inactive for an extended period;
- the profile moves between Partners;
- additional verification is otherwise considered necessary.
Failure to complete required reverification may result in profile restriction or removal.
5. Partner Responsibilities
Some female users join the Platform through independent Partners.
Partners may assist with:
- onboarding;
- submission of verification materials;
- profile administration;
- technical support;
- local gift fulfilment;
- other legitimate administrative functions.
Partners are prohibited from:
- creating fake profiles;
- submitting another person’s photographs or documents;
- impersonating a female user;
- communicating romantically with Customers while pretending to be the profile holder;
- creating artificial or fictitious communication;
- manipulating Customer spending;
- concealing known fraud;
- using another person’s identity without authorisation.
Violation of these rules may result in suspension or termination of cooperation.
6. Partner Remuneration and Artificial Activity
Partners may receive remuneration under separate commercial arrangements with the Operators.
Remuneration may be calculated by reference to the level and type of paid activity generated through the Platform by female users associated with the relevant Partner.
This does not permit Partners to manufacture activity.
Partners must not:
- create fictitious conversations;
- encourage unnecessary communication solely to increase spending;
- impersonate users;
- artificially extend paid communication;
- manipulate Customer spending;
- create or facilitate fraudulent activity for remuneration purposes.
Suspected manipulation may result in investigation, withholding of disputed remuneration, suspension or termination.
7. User Communications
Users are responsible for the content of their communications.
The following are prohibited:
- impersonation;
- deliberate deception for financial gain;
- false emergency stories intended to obtain money;
- blackmail;
- extortion;
- threats;
- fraudulent solicitation;
- manipulation intended to obtain payments or gifts;
- misuse of another person’s identity;
- knowingly false representations of material personal circumstances for fraudulent purposes.
8. Requests for Money
Users should exercise caution if another person asks them to send money directly outside the Platform.
Suspicious requests may include requests for:
- cash transfers;
- bank transfers;
- cryptocurrency;
- prepaid cards;
- money-transfer services;
- emergency financial assistance;
- travel money;
- visa fees;
- medical payments;
- rent or debt payments.
A request for money does not automatically prove fraud, but suspicious or repeated requests should be reported to Customer Support.
9. Gifts
Physical gifts and flowers ordered through the Platform are intended to result in physical delivery to the recipient.
A gift order must not be converted into a cash payment for the recipient or Partner.
Partners are required to provide delivery evidence in accordance with the Platform’s gift fulfilment rules.
This may include:
- a photograph of the recipient holding the delivered item;
- purchase receipt where required;
- additional evidence requested by the Operators.
Gift activity may be investigated where there are concerns about fraud, non-delivery or manipulation.
10. Built-In Translation
The Platform provides a free built-in translation function.
Translation technology may process message content to help users communicate in different languages.
The translation function is not a dating persona and does not replace the profile holder.
Partners may provide legitimate technical or administrative assistance but must not impersonate a profile holder.
11. Automated Monitoring
The Platform may use technical systems to identify:
- prohibited words or expressions;
- suspicious communication patterns;
- spam;
- possible fraud;
- scam indicators;
- account abuse.
Automated tools may block, flag or restrict suspicious content for further review.
12. Manual Review
Authorised personnel may review relevant information where reasonably necessary for:
- fraud prevention;
- moderation;
- complaint investigation;
- safeguarding;
- enforcement of Platform rules;
- legal or regulatory compliance.
This may include review of relevant communications, profile information, verification records and account activity.
13. Video Monitoring
Video communications may be subject to technical and manual moderation.
The Platform may generate monitoring screenshots or still images from active video communications for safety, moderation and fraud-prevention purposes.
Such materials may be reviewed where suspicious activity or a complaint requires investigation.
14. Scam Indicators
Examples of circumstances that may trigger additional review include:
- inconsistent identity information;
- photographs that appear to belong to another person;
- repeated authenticity complaints;
- unusual communication patterns;
- repeated requests for money;
- suspicious gift activity;
- apparent impersonation;
- abnormal account activity;
- duplicate or substantially similar profiles;
- suspicious Partner behaviour;
- attempts to circumvent Platform controls.
An indicator does not by itself establish fraud.
15. Customer Reports
Customers are encouraged to report suspected fraud or scam activity to:
info@love-temptation.com
A useful report may include:
- profile name or profile ID;
- description of the concern;
- relevant dates;
- screenshots;
- message details;
- payment or gift information where relevant.
We may request additional information to investigate the matter.
16. Investigation
Where a credible complaint is received, the Operators may:
- review the profile;
- review verification documents;
- contact the relevant Partner;
- review relevant account activity;
- review relevant communications where permitted;
- request additional documents;
- request live or recorded video reverification;
- temporarily restrict the profile;
- review payment or gift activity.
The scope of the investigation will depend on the nature and seriousness of the concern.
17. Enforcement
Where fraud, impersonation or material misconduct is established, the Operators may take measures including:
- warning;
- content removal;
- account restriction;
- profile suspension;
- permanent profile removal;
- termination of Partner cooperation;
- withholding disputed Partner remuneration where contractually permitted;
- refund or credit adjustment consideration;
- reporting serious matters to relevant authorities where legally required or appropriate.
18. False or Unsubstantiated Reports
We take scam reports seriously.
However, a complaint or allegation does not automatically establish that fraud occurred.
The Operators will assess available evidence before taking final enforcement action.
Knowingly false or malicious reports may themselves violate Platform rules.
19. No Absolute Guarantee
The Operators use reasonable verification, moderation and anti-fraud measures designed to reduce risk.
However, we cannot guarantee:
- another user’s personal intentions;
- future behaviour;
- willingness to meet;
- willingness to continue communication;
- compatibility;
- the success of a relationship.
A verified identity does not guarantee a particular personal intention or future relationship outcome.
20. Offline Safety
Users who decide to meet another person offline should exercise reasonable personal safety precautions.
Users should consider:
- meeting in a public place;
- informing a trusted person of the meeting;
- maintaining independent transport;
- protecting financial information;
- avoiding sending money in response to pressure;
- ending contact where they feel unsafe or uncomfortable.
21. Human Trafficking and Exploitation
The Platform does not tolerate:
- human trafficking;
- sexual exploitation;
- coercion;
- forced participation;
- blackmail;
- exploitation of minors;
- exploitation of vulnerable persons.
Any credible concern involving trafficking or serious exploitation may result in immediate account restriction and further investigation.
22. Cooperation with Authorities
Where required by law, or where serious criminal activity or safeguarding concerns are identified, the Operators may cooperate with competent authorities in accordance with applicable law and the Privacy Policy.
23. Data Protection
Information processed during anti-fraud investigations is handled in accordance with the Privacy Policy.
Access to verification, communication and investigation materials is restricted to authorised persons and legitimate purposes.
24. Changes to this Policy
We may update this Anti-Scam Policy to reflect:
- changes in Platform functionality;
- new fraud-prevention measures;
- legal or regulatory requirements;
- changes to operational procedures.
The Effective Date shown above will be updated when material changes are made.
25. Contact
To report suspected scam, fraud, impersonation or other suspicious activity:
Email: info@love-temptation.com
LT LINE LTD
Company number: 17370816
1 Giltspur Street, Farringdon
London, EC1A 9DD
United Kingdom
WORLDWIDE BRIDES LLP
Registration number: SO306573
Granton Crescent
Edinburgh, EH5 1BN
United Kingdom
